Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

 

To be eligible for a return, your item must be unused, unworn, in the original condition and original packaging. You will need to provide proof of purchase.

 

To start a return, please contact our customer service email. All returns must be sent to our official overseas return warehouse address.

 

Return Address:

USA Return Warehouse

2550 E Vernon Ave, Vernon, CA 90058, United States

 

Once your return is received and inspected, we will notify you and approve or decline your refund. Approved refunds will be processed to your original payment method within 5 business days.

 

Damaged, defective or wrong items please contact us immediately after delivery for support.

 

Personal care items, beauty goods, custom items and clearance items are non-returnable.

 

If you have any questions, please contact us anytime.

Email: support@yunfanzhenxuan.com